PRESS RELEASE
Contact: Tammy Brownfield
tammy.m.brownfield@kp.org
Kaiser Permanente’s long-standing integrated care model earns 4.5 out of 5 stars from the Centers for Medicare & Medicaid Services.
PRESS RELEASE
Contact: Tammy Brownfield
tammy.m.brownfield@kp.org
HONOLULU — Kaiser Permanente of Hawaii’s Medicare Advantage health plan earned 4.5 out of 5 stars from the Centers for Medicare & Medicaid Services in its 2027 star ratings.
Kaiser Permanente of Hawaii's Medicare health plan is tied for the highest rating in the state and has been highly rated for 17 consecutive years (2011–2027).
The high rating reflects the expert medicine, seamless care, and outstanding service Kaiser Permanente of Hawaii provides to nearly 37,000 Medicare members across the state. For the third year in a row, all Kaiser Permanente Medicare plans are rated 4 stars or higher.
Every year, CMS publishes Medicare Advantage (Part C) and Medicare prescription drug plan (Part D) ratings. Consumers can use the ratings to compare the quality of Medicare plans.
CMS evaluates several key areas of care and service to determine star ratings, including how well health plans help members stay healthy and manage ongoing health conditions. CMS also considers member experiences, customer service, access to care, and pharmacy services.
“Delivering high-quality care means continually improving both our members’ health outcomes and their experience with us,” said Karen Ching, MD, associate area medical director of quality for Kaiser Permanente in Hawaii. “Our 4.5-star rating reflects our teams’ dedication to working together to help members stay healthy, manage ongoing conditions, and get the care they need.”
Open enrollment for all 2027 Medicare health plans begins October 15 and runs through December 7, 2026.
Medicare beneficiaries can learn more about the CMS star ratings and Kaiser Permanente’s Medicare health plans by visiting kp.org/medicarestars.
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve 12.9 million members in 9 states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists, and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery, and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education, and the support of community health.
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