Our health plans earn high ratings

In Colorado, no one outperforms Kaiser Permanente when it comes to providing expert, coordinated care and outstanding service.

The National Committee for Quality Assurance annual report, released in September 2023, listed Kaiser Permanente’s Medicare plan as the highest-rated in the state for the fifth-straight year (excluding 2020, when NCQA did not release plan ratings because of the pandemic). It received 4.5 out of a possible 5 stars. Our commercial plan was among the top-rated plans in Colorado, as well, receiving 4 stars out of 5. No other commercial plan in the state received a higher rating.

“This distinction from NCQA recognizes our dedication to providing the highest-quality care possible to our members,” said Mike Ramseier, regional president for Kaiser Permanente in Colorado. “It’s an honor to receive, and it brings attention not only to the clinical skills and expertise of our physicians and care teams, but also to the value that Kaiser Permanente brings to our members’ lives every day.”

For 2023, NCQA analyzed nearly 1,100 commercial, Medicare, and Medicaid plans, introducing new measures on health equity along with stratifications of race and ethnicity. Kaiser Permanente supports the NCQA changes that align with our dedication to advancing health equity.

High-quality care our members deserve

NCQA is a private, nonprofit organization that works to improve health care quality. NCQA ratings are based on a number of measures that assess how each plan performs when it comes to prevention and equity, treatment, and the patient experience.

“The NCQA ratings illustrate the commitment of our highly skilled physicians and care teams working together across specialties to ensure high-quality, personalized care for our patients,” said Jeff Krawcek, MD, president and executive medical director of Kaiser Permanente in Colorado. “Our culture is grounded in helping our members be as healthy as possible and keeping the patients' needs at the forefront of our decisions.”

Amy Baca-Oehlert, president of the Colorado Education Association, which represents over 39,000 educators across the state of Colorado, has been a member for 25 years. She believes the convenience and high-quality care that Kaiser Permanente offers is beneficial: “As a working mom and someone who leads a very busy life, the convenience of access to Kaiser Permanente has been tremendous. And so, if someone were asking me about joining Kaiser Permanente, I would say absolutely.”

Watch this video to hear more from Baca-Oehlert about Kaiser Permanente’s partnership with the Colorado Education Association.

Learn more about NCQA’s ratings and methodology and the other awards and recognition we repeatedly earn for being a great place to get care.