SANTA ANA, Calif. — Kaiser Permanente Orange County opened its new medical offices in La Habra. The more than 28,000-square-foot, two-story medical office building will change the way health care is delivered to members in La Habra and the surrounding areas.
The new offices will offer Kaiser Permanente members a health care experience that looks and feels completely different from what they’ve experienced in the past. New features and technology include a variety of check-in options, wait-time calculators, mobile physician workstations (tablets and other devices), and an enhanced environment that includes telehealth capabilities and waiting areas that educate, entertain and reinforce Kaiser Permanente’s Thrive brand.
In short, Kaiser Permanente’s next generation medical offices redefine the member experience by creating a space that excels in clinical care without feeling sterile or uninviting.
“Our members and patients are at the center of everything we do,” said Mark Costa, senior vice president and area manager. “This new operating model represents a complete rethinking of the patient experience, from pre-arrival to the check-in process to the engagement of the waiting area to the way providers and care teams interact with members and one another.”
Kaiser Permanente’s La Habra Medical Offices feature 25 exam rooms and 16 physician offices. Primary and specialty care services will include family medicine, internal medicine, pediatrics, mental health, laboratory, pharmacy, imaging and a nurse clinic. The campus also includes a community room and a Thrive walking path.
The new medical offices feature a modern and open design. Its interiors were created to focus on the human experience for members, with views of nature and daylight throughout the building. Art work created by regional artists adorns the facility and includes a public sculpture entitled “Tierra Dulce,” by local artist Gerard Basil Stripling, which complements the contemporary architecture of the building.
“With our new La Habra Medical Offices, we’re truly advancing into the future of health care,” said Nancy Gin, MD, area medical director. “The life-integration approach expands access to health care beyond our traditional system and challenges us to utilize a variety of innovative options to continue delivering the highest quality care to each member.”
The Kaiser Permanente La Habra Medical Offices are located at 601 East Imperial Highway in La Habra, California. For more information, please visit our website at www.kp.org/lahabra. For information about Kaiser Permanente Orange County, visit www.kp.org/orangecounty and follow us on Twitter @KPOCThrive.
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve 11.8 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. For more information, go to: kp.org/share.