Contact: Vincent Staupe
vincent.p.staupe@kp.org
510-318-1557
High ratings reflect the expert medicine, seamless care, and outstanding service the organization offers to its 1.9 million Medicare Advantage members.
OAKLAND, Calif. — Kaiser Permanente’s Medicare Advantage health plans are highly rated, according to the Centers for Medicare & Medicaid Services 2025 Star Ratings.
All Kaiser Permanente Medicare Advantage plans earned either 4 or 4.5 stars out of a maximum of 5 stars.
Our plan in Hawaii is rated highest in the state. Our plans in California, Georgia, and the Mid-Atlantic states (Baltimore, Suburban Maryland, Northern Virginia, and Washington, D.C.) are tied for highest in their geographic markets.
The high ratings are a reflection of the expert medicine, seamless care, and outstanding service Kaiser Permanente provides to its Medicare health plan members.
Every year, CMS publishes Medicare Advantage (Part C) and Medicare prescription drug plan (Part D) ratings. Consumers can use the ratings to compare the quality of Medicare plans.
To develop the ratings, CMS considers many areas of care and service. For example, CMS looks at how well health plans keep members healthy and manage their chronic conditions. CMS also considers patient experiences, customer service, patient access, and pharmacy services.
“Kaiser Permanente is proud to be recognized for providing high-quality care and service, which is what our Medicare members expect and deserve,” said Andrew Bindman, MD, executive vice president and chief medical officer for Kaiser Permanente. “We understand our members’ care needs change as they age. We provide a personalized approach that meets each member’s unique needs.”
Kaiser Permanente provides care to more than 1.9 million Medicare members in 8 states and the District of Columbia.
“These ratings underscore the clinical excellence and coordinated care experience provided by our physicians, nurses, clinicians, and front-line staff,” said Nancy Gin, MD, executive vice president of quality and chief quality officer for The Permanente Federation. “Our integrated system enables our primary care and specialty physicians, pharmacists, therapists, and others to work together to ensure the best outcomes for our patients.”
Medicare’s annual enrollment period for 2025 Medicare health plans begins on October 15 and runs through December 7, 2024.
Medicare beneficiaries can learn more about the CMS star ratings and Kaiser Permanente’s Medicare health plans by visiting kp.org/medicarestars.