December 8, 2015

Baldwin Park Medical Center named a most connected hospital

PASADENA, Calif. — Kaiser Permanente Southern California’s Baldwin Park Medical Center has been named one of the nation’s “most connected” hospitals for its use of information technology to enhance clinical excellence, according to the U.S. News & World Report's Most Connected Hospitals list which recognizes hospitals whose excellence in patient safety, patient engagement and clinical connectedness improves patient care.

"Being included on the U.S. News & World Report list is a recognition of both our interactive patient care technology advancements and the collaborative efforts of our nurses, physicians, staff and leaders across the organization," said Maggie Pierce, senior vice president and area manager, Kaiser Foundation Health Plan and Hospital, Baldwin Park.

“Kaiser Permanente’s Baldwin Park Medical Center is currently participating in a national research study led by the O’Neil Center for Interactive Patient Care and collaborating with several nationally recognized hospitals to examine the efficacy of interactive patient care technology and the value of patient engagement. In addition to many IT tools including Kaiser Permanente’s electronic medical record system, Kaiser Permanente HealthConnect®, digital messaging, and digital wayfinding, the Baldwin Park Medical Center has also implemented several innovative patient care pathway programs through our interactive patient care technology system. These include a focus on pain management, patient education and medication teaching with the goal of patient engagement and positive outcomes with their clinical paths,” added Pierce.

To be considered for the Most Connected Hospital status, hospitals must demonstrate commitment to health care’s digital future by receiving a high score from questions selected from the 2013 American Hospital Association Annual Survey Information Technology Supplement. These hospitals also had to be among the 954 facilities recognized by U.S. News as nationally ranked or rated as high performing in 2015-16 in Best Hospitals for Complex Care, Best Hospitals for Common Care or Best Children’s Hospitals. In all, 158 hospitals made the Most Connected Hospitals 2015-16 list.

“This success requires collaboration across many seasoned health IT professionals and caregivers, underscoring the important role that information technology plays in securely delivering the highest quality medical care for our Southern California members,” said John Mattison, MD, Kaiser Permanente Southern California region’s assistant medical director and chief medical information officer. “We put the patient first in every decision and looked at every IT system design and deployment thru the lens of keeping our members safe, and healthy.”

“To John’s point, this award validates the extremely collaborative project teams and we are gratified to see how our patients receive the best care in the nation with full coordination of care through superior IT system integration,” said Jim Crawford, vice president and business information officer for the Southern California region’s KP-IT. “It securely connects members to their health care teams and their personal health information, taking advantage of Kaiser Permanente’s integrated approach to health care.”

This is the latest recognition that Kaiser Permanente has received for its use of technology to improve operations and health outcomes. In July, Kaiser Permanente’s California hospitals received high marks for being among the top 2015 Most Wired health care organizations in the nation, the third consecutive year that Kaiser Permanente has been recognized. The recognition is based on a benchmark survey by the American Hospital Association’s Health Forum and the College of Healthcare Information Management Executives.

To view the Most Connected Hospital list in its entirety, follow this link:

About Kaiser Permanente Southern California

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, our mission is to provide high quality, affordable health care services to improve the health of our members and the communities we serve. We currently serve more than 4 million members in Southern California. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. For more information follow us on twitter; @KPSCALNews.