Care and commitment to Hawaii

Hawaii recently faced some of the worst flooding the islands have seen in decades. Back‑to‑back storms have created dangerous conditions and widespread damage across the islands.

Even amid their own challenges, our teams have continued to put members, patients, and their communities first. They’ve shown extraordinary compassion and resilience, caring for medically fragile members and patients, coordinating closely with partners, and adapting hour by hour as conditions shift. Their commitment to serving others, even in the face of personal hardship, reflects the very best of who we are.

Despite the impact from the storm, our Moanalua Medical Center, medical offices, and clinics remained open. Our Hawaii team’s Emergency Operations Center helped care teams stay connected, safe, and ready to care for patients. 

At Kula Hospital, a Maui Health System medical facility in Kula, Hawaii, flooding made travel dangerous. Our dedicated Maui Health colleagues rose to the moment, supporting the relocation of over 100 long‑term care residents to safer settings, doing so with dignity and an unwavering focus on care.

We are sending a Kaiser Permanente mobile health vehicle from the mainland to Maui, so care can still reach the people who need it most, even when access is disrupted. It’s one more example of how our clinicians and staff think creatively and act decisively to support our patients and our communities. It’s also proof of why our large organization is stronger together.

I’m proud to work for an organization whose mission is to serve communities. It means we’re able to make contributions to local nonprofits in times of disaster like this. The 3 organizations we’ve chosen to support right now with donations of $100,000 each — Hawaii Community Foundation, Hawaiian Council, and Maui United Way — are anchors in the community. Supporting their work is essential to long‑term recovery and resilience.

As an organization, we’ve faced — and responded to — countless emergencies, including wildfires in Maui and California, floods in Washington, and hurricanes in Georgia. Through each disaster, our resilience never wanes. Time and again, our teams mobilize quickly and effectively, bringing expertise, humility, and a deep sense of responsibility to the people, patients, and communities we serve.

To every partner, caregiver, and team member supporting Hawaii right now: thank you. Your commitment to the health of our members, patients, and communities, especially in the hardest moments, is something I am profoundly grateful for.