Providing high-quality, culturally responsive care so our members can achieve the best possible health outcomes is central to our mission. We apply practices to identify and eliminate inequities — from how we deliver care and conduct research to how we design buildings.
Our health equity advisory council works to expand our identification of care disparities beyond our current quality measures.
Our model, which provides both care and coverage, and our coordinated approach to delivering care have made us a leader in addressing health disparities among our members and communities. Because we take care of nearly all our members’ needs and record all patient care interactions in our electronic health record, we can identify differences in health outcomes among different groups. We were proud to be recognized by the Centers for Medicare and Medicaid Services with the inaugural Health Equity Award in 2018.
We continue to advance our work by making equity a critical part of how we measure and report on the quality of care we provide to our members. We invite other health organizations and policymakers to join us in this work. Together we can identify how to achieve the best possible health outcomes for all.
Our research teams are at the forefront of examining how innovations in care delivery can address disparities and inequities. Our large, diverse, and long-term membership enables us to study groups who are often underrepresented in research.
Learn how our research contributes to a better understanding of how to address inequities.
— Nancy Gin, MD, FACP, executive vice president and chief quality officer, The Permanente Federation