Bridget Karlin is the senior vice president of Information Technology, Services and Operations for Kaiser Foundation Health Plan, Inc. and Hospitals.

In her role, Karlin is responsible for the information technology services and operations that power Kaiser Permanente’s business and help enable care for our approximately 12.6 million members. She is defining how services are delivered to patients, members, employees, and partners by transforming to an AI-based, automated, and secure IT shared services model that is enabling enterprisewide digital transformation.

Karlin leads the strategy, development, and services for a hybrid, multicloud enterprise IT environment. She is leveraging artificial intelligence, automation, security, cloud, and open-source technologies to enhance care delivery, strengthen resilience, ensure compliance, and modernize offerings and capabilities across applications and infrastructure environments. Through her leadership, Karlin is building technical communities of developers and strategic partners focused on designing new ways of working to support a more compelling health care experience. This work is helping keep Kaiser Permanente at the forefront of the industry.

Prior to Kaiser Permanente, Karlin served as global chief technology officer of IBM’s Global Technology Services division, responsible for the industry’s largest IT infrastructure services business. Also at IBM, she served as global managing director for Financial Services.

Before joining IBM, Karlin held executive leadership roles at Intel Corporation, as general manager of its Hybrid Cloud business and general manager of its Internet of Things division. Additionally, she served in executive positions at Union Bank, as managing director at Redleaf Venture Capital, and as president and co-founder of Thinque Systems, a global pioneer in mobile software.

Karlin is a graduate of the University of California, Santa Barbara and Kaiser Permanente’s Harvard Business School Executive Leadership Program. She serves as director on nonprofit and public boards of directors, including Consumer Technology Association, Graphite Health, and Dana Incorporated.

Karlin is a recipient of the 2023 Digital Innovator Award, the 2019 Anti-Defamation League National Technology Humanitarian Award, the 2019 Women in Consumer Technology Legacy Award, the Industrial IoT 5G Innovators Award, the Malcolm Baldrige National Quality Award, and the Bell Labs Technology Innovator Award. She is also an inductee to the 2021 Technology Hall of Fame.