Susan Mullaney is the president of Kaiser Permanente Washington. The eighth and newest region of Kaiser Permanente, the Washington Region was established on Feb. 1, 2017, following Kaiser Permanente’s acquisition of Group Health Cooperative and its subsidiaries. Mullaney led the integration planning for the acquisition.
In her role as president, Mullaney leads the nonprofit health plan, which provides high-quality affordable health care to more than 677,000 members in Washington, and has oversight of $1 billion Kaiser Permanente is investing in the region during the next 10 years.
She previously served as chief operating officer for the Kaiser Permanente Northwest Region. From 2013 to 2015, she served as that region’s vice president of hospital operations and was accountable for operations at two hospitals and the region’s networks and ambulatory surgery centers.
Mullaney began her career at Kaiser Permanente in 2008 as a hospital administrator at Sunnyside Medical Center near Portland, Oregon. In 2009, she oversaw expansion of the facility and the opening of the Kaiser Permanente Center for Heart and Vascular Care, which has scored in the top 12 to 15 percent of all U.S. heart centers and has earned a three-star rating — the highest possible — for quality from the Society of Thoracic Surgeons. She also oversaw the opening of Kaiser Permanente Westside Medical Center in 2013, which was the organization's first to earn Gold LEED certification for energy efficiency and environmentally friendly design.
Before joining Kaiser Permanente, Mullaney served in several leadership positions, including corporate vice president of Strategic Service Lines and Regional Surgical Services, and vice president of Hospital Operations and Cardiovascular, Surgical Services Lines at Fairview Health Services, a seven-hospital system based in Minneapolis. Before that, she was director of Provider Relations and Contracting at Vivius, Inc., a venture capital-funded start-up. Mullaney worked extensively with Specialty Care Services at the University of Minnesota and Fairview Health Services.
She serves on several local boards of directors, including Challenge Seattle, the Seattle Metropolitan Chamber of Commerce, Washington Roundtable and Washington Healthcare Forum. She was also appointed to the Governor’s Career Connect Washington Task Force.
Mullaney received a master's degree in health care policy and management from the University of Massachusetts, Amherst, and a bachelor's degree from Eastern Connecticut State University. She is a member of the American College of Healthcare Executives and represents Kaiser Permanente at the International Federation of Health Plans' Executive Development Programme, which includes a respected cohort of global health care leaders.