In 7 out of 8 geographic areas, Kaiser Permanente received 5 out of 5 stars for 2020 — and 4.5 stars in the 8th area — for providing safe and effective care to Medicare members.
Kaiser Permanente is among the leaders of Medicare health plans according to the Centers for Medicare and Medicaid Services’ 2020 Star Quality Ratings.
The plans received top marks for providing safe and effective care, along with exceptional service for 1.7 million Medicare members. Kaiser Permanente’s Medicare health plans in California, Colorado, Georgia, Hawaii, the Mid-Atlantic states (Maryland, Virginia, and Washington, D.C.), and Washington received 5 out of 5 stars, the Centers for Medicare & Medicaid Services’ highest rating. The Kaiser Permanente Medicare plan in the Northwest earned 4.5 out of 5 stars, CMS’ second-highest rating. The results are a testament to the clinical excellence of our physicians, nurses, clinicians, front-line staff, and unit-based teams.