Quality report: National Committee for Quality Assurance’s Health Plan Ratings place Kaiser Permanente at top spots in quality.
Kaiser Permanente outshines other health plans in the latest NCQA report. Working toward our mission of creating more healthy years for members has made Kaiser Permanente a leader in health care.
In a rating of more than 1,000 Medicare, Medicaid, and private/commercial health plans, only 11 plans received the top score of 5 on a 0 to 5 scale. Out of those 11 top-rated plans, 5 are Kaiser Permanente health plans. This is the fifth year in a row that we have more 5.0 plans than any health care system in the country. And for the second straight year, Kaiser Permanente has the highest or is tied for the highest rating in all areas where it operates: 8 states and the District of Columbia.
*The NCQA ratings are based on combined scores from Healthcare Effectiveness Data and Information Set®, commonly called HEDIS; the Consumer Assessment of Healthcare Providers and Systems®, or CAHPS; and NCQA Accreditation standards scores.