December 6, 2017

Hawaii Medicare plan best in nation for key safety measure

HONOLULU — Kaiser Permanente Hawaii’s Medicare plan was named the highest performing in the nation in the prevention of potentially harmful drug disease interactions in the elderly, according to the 2017 National Committee for Quality Assurance Medicare Quality Compass® report.

The annual Medicare Quality Compass report assesses the performance of more than 300 Medicare health plans throughout the nation in 30 measures of effectiveness of care. Including NCQA ranking data from previous years, 2017 marks the 13th year in a row that Kaiser Permanente’s Medicare and Medicaid plans were recognized as the No. 1 health plan in Hawaii, and the 10th year its commercial plan has received top marks in the state.

“Medication management is extremely important for kupuna patients, who can experience serious adverse side effects that may lead to falls, hospitalization and other medical emergencies,” said Linda Puu, vice president of Quality, Safety and Service, Kaiser Permanente Hawaii. “Our providers and staff are committed to keeping seniors safe from dangerous drug interactions, aided by our integrated care delivery model and leading electronic health record system, which helps flag potential issues.”

Kaiser Permanente health plans were honored with a number of quality care accolades in 2017. Earlier in the year, Kaiser Permanente’s Medicare plan received the highest rating of 5 out of 5 from the Centers for Medicare and Medicaid Services. Kaiser Permanente’s commercial plan was also named the highest performing plan in the nation in three measures of quality care in the 2017 Quality Compass - Commercial report. Locally, Kaiser Permanente performed higher than any other Hawaii health plan in 26 of 42 measures, including prenatal care, comprehensive diabetes care and controlling high blood pressure.

The annual NCQA Quality Compass rankings are based on combined scores of Healthcare Effectiveness Data and Information Set (HEDIS®) and the Consumer Assessment of Healthcare Providers and Systems (CAHPS®). Complete results are available at

About National Committee for Quality Assurance

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care.

About Kaiser Permanente

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in Hawaii in 1958, Kaiser Permanente Hawaii has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente Hawaii is dedicated to care innovations, clinical research, health education, community health, and providing patient-centered total health for the people and communities of Hawaii.