March 12, 2018

Creating a culture of safety

Kaiser Permanente joins health care organizations across the country in working for improved patient safety.

One in 5 people report experiencing a medical error in their care. One in 3 say a close relative or friend has been the victim of a medical error.

That’s according to a 2017 national survey of more than 2,500 adults. The survey also found that when errors do occur, they often have lasting impact on the patient’s physical health, emotional health, financial well-being or family relationships.

Health care providers and the public join together to highlight this issue during Patient Safety Awareness Week, a joint initiative of the Institute for Healthcare Improvement and the National Patient Safety Foundation.

“In order to improve, health care organizations need to see flaws or gaps in safety, encourage people to report problems when they see them and take action to correct them,” said Tejal K. Gandhi, MD, IHI’s chief clinical and safety officer.

Patient safety is a critical priority at Kaiser Permanente. Fifteen of our facilities were named “Top Performers” for Quality and Safety by The Joint Commission in 2015, the last year in which the commission rated hospitals. The Joint Commission is the leading accreditor of health care organizations in the U.S.

Kaiser Permanente’s physicians and employees will mark Patient Safety Awareness Week by participating in observances and educational programs across the country.

“Our goal is to be the safest system in which to receive and provide health care,” said Lisa Schilling, RN, vice president for Quality and Care Delivery Effectiveness.