Statement from Kaiser Permanente chairman and CEO Bernard J. Tyson supporting the Centers for Medicare & Medicaid Services’ nationwide quality ratings for health insurance exchanges.
“The Centers for Medicare & Medicaid Services’ decision to expand access to quality and customer satisfaction data to all health insurance exchange customers for the 2020 open enrollment period is great for the country,” said Bernard J. Tyson, chairman and CEO, Kaiser Permanente “Similar to the system used in Medicare Advantage, exchange customers will now be able to compare carriers on a 5-star rating system based upon customer satisfaction and quality metrics. We believe wider access to meaningful quality data improves transparency and helps customers make better, more informed choices for their health and health care.”
In the most recent annual report for the National Committee for Quality Assurance, which rated more than 1,000 health plans around the country, including Medicare, Medicaid, and private (commercial) plans, Kaiser Permanente scored at or near the top.