August 6, 2013

Future of health care arrives in Hillsboro, Oregon

LEED Gold for Kaiser Permanente’s Westside Medical Center signals shift.

OAKLAND, Calif. —As part of an ongoing commitment to expand access to high-quality health care in Washington County and to continually improve the health of the community, Kaiser Permanente Northwest today opens the new Westside Medical Center. From high-tech equipment to excellently trained, compassionate staff, the new hospital features 126 beds, eight operating rooms, 27 treatment rooms in the emergency department and the regional center for total joint replacement surgeries and robotic surgeries.

Exterior of Kaiser Permanente Northwest Westside Medical Center

Kaiser Permanente Westside Medical Center

Atrium of Kaiser Permanente Northwest Westside Medical Center

The Westside hospital is the first new hospital in Washington County in 40 years and Kaiser Permanente’s 38th hospital nationally. The facility, just outside of Portland, Ore., is also Kaiser Permanente’s first LEED (Leadership Energy & Environmental Design) Gold-certified hospital, built to be a healthful, durable, affordable and environmentally sound medical center. The medical center is part of a two-hospital system in the Northwest that provides integrated and coordinated patient-focused care to deliver increased wellness for patients.

“Patients are the heart and soul of the hospital, so we made sure that no aspect of care was overlooked,” said Andy McCulloch, regional president, Kaiser Permanente Northwest. “From plenty of natural light to soothing color schemes and art, we’ve thoughtfully designed the facility to foster healing and deliver care that addresses the full range of patients’ needs — mind, body and spirit.”

The new Kaiser Permanente Westside Medical Center was designed and built to make patient care easier at every step. Multi-lingual signs, touch-screen directories, automated check-ins and printable maps and schedules enable patients to access care quickly. Artwork and colors were specially designed to create an environment of healing throughout the campus. All of these elements, together with top-notch medical staff and specialists in more than 60 areas, will help patients continue to receive some of the highest-rated total health care in Oregon and Southwestern Washington.

“Our philosophy is all about patient and family-centered care. For example, visiting hours are 24/7,” said Imelda Dacones, MD, chief of staff and chief medical officer of Westside Medical Center. “We've incorporated advanced technology features including a bedside computer exclusively for patients to use as education and entertainment. We also have a patient advisory council that helps us guide our decisions in shaping the care experience for every patient.”

Patients also have access to an electronic care board that informs their families and care teams of essential information, all on the same page, updated in real time. In addition, primary-care physicians and specialists can view each other’s treatment notes in real time through the member’s electronic medical record. This allows for a thorough and accurate exchange of information, which can help keep members healthier.

About Kaiser Permanente

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve more than 9.1 million members in nine states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. For more information, go to: