November 26, 2019

New director of clinic operations

Diana “Jill” Riggs will oversee clinic management and lead administrative operations for Kaiser Permanente in Hawaii and has been with Kaiser Permanente since 2011.

Diana “Jill” Riggs

Contact: Laura M. Lott
808-343-2406 (mobile)

HONOLULU — Kaiser Permanente in Hawaii has announced that Diana “Jill” Riggs has been promoted to director of clinic operations on Maui. She will also serve as administrator of the Wailuku Ambulatory Surgical Center beginning December 1. In her new role, Riggs will oversee clinic management and lead administrative operations as well as key regional initiatives to improve member satisfaction and quality of care.

Riggs has been with Kaiser Permanente since 2011, starting as a primary and specialty care charge nurse and working her way up to senior clinic manager, overseeing all clinical services at the Wailuku Medical Office. Prior to joining Kaiser Permanente, Riggs was an emergency room charge nurse at Maui Memorial Medical Center.

“Over the past 8 years, Jill has been a valuable member to our Kaiser team on Maui, allowing us to deliver the highest quality care to our members,” said Mark Linscott, executive director, strategic planning at Kaiser Permanente in Hawaii. “We are thankful that she will continue to apply her experience to a key leadership role in our clinic and surgical center operations.”

Riggs holds an associate’s degree in nursing from University of Hawaii Maui College, a bachelor’s degree in English from the University of North Carolina at Wilmington in Wilmington, North Carolina, and a Master of Science degree in nursing from Gonzaga University in Spokane, Washington.

About Kaiser Permanente

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in Hawaii in 1958, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve 12.2 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health.