October 1, 2019

Kaiser Permanente Hawaii health plans top NCQA ratings

Kaiser Permanente’s Medicare, Medicaid, and commercial (private) plans each received a 4.5 out of 5, the highest score in Hawaii.

HONOLULU — Kaiser Permanente Hawaii’s plans are the highest rated health plans in Hawaii, according to the annual insurance plan ratings from National Committee for Quality Assurance, a leading independent health care quality assurance organization. The NCQA Health Insurance Plan Ratings 2019-2020 for commercial, Medicare, and Medicaid plans are a 5-point rating system based on patient experience, treatment outcomes, and prevention efforts. They are designed to provide valuable information to help consumers choose their health plan during year-end open enrollment.

Kaiser Permanente’s Medicare, Medicaid, and commercial (private) plans each received a 4.5 out of 5, the highest score in Hawaii. 2019 is the 15th year in a row that Kaiser Permanente’s Medicare and Medicaid plans were recognized as the highest performing plan in Hawaii, and the 12th year its commercial plan has received top marks in the state. With more than 1,000 health plans rated nationally, Kaiser Permanente Hawaii falls into the top 8% of plans receiving a 4.5- or 5 rating.

“Providing excellent treatment, preventive care, and patient experiences are top priorities at Kaiser Permanente, where everything we do is centered around our members,” said Dave Underriner, regional president for Kaiser Permanente in Hawaii. “NCQA’s annual ratings provide consumers with the tools to choose quality health plans in their region, and we’re proud to receive consistently high ratings that place us among the top health plans in the nation.”

NCQA’s Health Insurance Plan Ratings 2019-2020 are based on combined scores of Healthcare Effectiveness Data and Information Set (known as HEDIS), the Consumer Assessment of Healthcare Providers and Systems (known as CAHPS), and NCQA Accreditation standard scores. The new rating methodology, implemented in 2016, classifies plans into scores from 1 to 5 in 0.5 increments based on consumer experience, preventive measures, and treatment outcomes, in a system similar to the Centers for Medicare and Medicaid Services’ Five-Star Quality Rating System. Complete results are available at www.ncqa.org.

About National Committee for Quality Assurance

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS) is the most widely used performance measurement tool in health care.

About Kaiser Permanente

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve 12.3 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health.