July 14, 2016

New regional presidents to drive collaborative approach

Janet Liang and Julie Miller-Phipps to take Kaiser Permanente helm in northern and southern California.

OAKLAND, Calif. — Kaiser Permanente today announced the promotion of two respected senior executives who will serve as presidents of the Northern California and Southern California regions.

Janet Liang has been named president of the Northern California region after serving as chief operating officer, a role that prepared her to take the helm of the region. Julie Miller-Phipps has been named president of the Southern California region following a national search to find the most qualified candidate for this position. These two California regions serve nearly 8.2 million members of the non-profit organization’s 10.6 million members. Liang and Miller-Phipps will assume their new roles as regional president of Northern California and Southern California, respectively, in August 2016.

“We are pleased to promote both Janet and Julie to lead our largest business regions,” said Gregory A. Adams, executive vice president, group president and former regional president of Northern California. “Janet and Julie will work closely together and engage their regions in operating as a collaborative hospital and health plan team to deliver high-quality and affordable health care and coverage throughout California. They will also set the tone for operating as one Kaiser Permanente organization nationally, sharing best practices across the entire organization and operating collectively to provide the best care and service to every Kaiser Permanente member everywhere and every time.”

Janet Liang
Janet Liang

Liang has served as chief operating officer for Kaiser Permanente’s Northern California Region since June 2014. In her current role, she is responsible for advancing the organizational strategy and performance of health plan and hospital operations, providing high-quality and affordable care and coverage for the region’s nearly four million members. She has oversight of the region’s 21 hospitals as well as regional functions including Human Resources, Continuum of Care, Quality and Regulatory Services, and Information Technology. Her current responsibilities will be folded into her expanded role as president.

A native San Franciscan, she has 25 years of experience in the health care industry. Previously, Liang was the regional president of Kaiser Permanente Hawaii for seven years and held multiple executive roles during her 15-year career at Group Health Cooperative in Washington State.

“With four million residents in Northern California choosing Kaiser Permanente, we have an exciting opportunity to improve the health of entire communities,” said Liang. “I’m proud of the outstanding work of our physicians, care teams and employees in Northern California and I’m honored to lead Kaiser Permanente in this important market where business, public leaders and community agencies work together to create solutions for one of our community’s greatest needs — access to high-quality and affordable health care.”

Julie Miller-Phipps
Julie Miller-Phipps

Julie Miller-Phipps, who has been named president of the organization’s Southern California region, is the current president of the Kaiser Permanente Georgia Region. Miller-Phipps has been with Kaiser Permanente for more than 30 years and has a track record of demonstrated success throughout her career.

In Georgia, Miller-Phipps ensured that the health care needs of nearly 300,000 Kaiser Permanente members and patients are met through a network of 26 medical offices and specialty centers, and four contracted hospitals. She has delivered growth and stability in Georgia, strengthening the medical-management partnership for which Kaiser Permanente has become a model.

Prior to assuming her position as president of Georgia, Miller-Phipps served as the senior vice president and executive director of Kaiser Foundation Health Plan, Inc. and Hospitals in Orange County, Calif., leading a service area that had 23 medical offices and served more than 480,000 members. During her tenure in Orange County, she worked in close collaboration with the Southern California Permanente Medical Group to lead a high-performing team of 750 physicians and 6,000 employees who successfully opened two new hospitals, consistently delivered high-quality care and service, and experienced significant growth in membership. Previously, she served in several other leadership roles at Kaiser Permanente, including director of Hospital Operations, Continuing Care leader and assistant Hospital administrator. Jim Simpson, senior vice president of Finance, will serve as interim regional president during the national search for Miller-Phipps’ replacement in Georgia.

“Kaiser Permanente is the answer to how health care should be provided across the United States,” said Miller-Phipps. “Our relentless focus on achieving the highest quality outcomes and the best care experience — all at an increasingly affordable cost — aligns with my values and speaks to my core. I am both humbled and honored to assume the responsibility for leading our Southern California Region in the delivery of high-quality health care and coverage to our members, customers and communities.”

About Kaiser Permanente

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve more than 10.6 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health.