HONOLULU — Kaiser Permanente Moanalua Medical Center has received the LGBTQ+ Healthcare Equality Leader designation from The Human Rights Campaign Foundation in its 2022 Healthcare Equality Index (HEI). HEI is the country’s foremost benchmarking survey of health care facilities on policies and practices dedicated to the equitable treatment and inclusion of their LGBTQ+ patients, visitors, and employees.
Members of the LGBTQ+ community frequently experience discrimination in health care facilities resulting in delays, avoidance, or denial of care. The HEI aims to ensure LGBTQ+ people are protected and affirmed by their health care providers and feel safe seeking services. It evaluates and scores health care facilities on detailed criteria falling under four central pillars: foundational policies and training, LGBTQ+ patient services and support, employee benefits and policies, and patient and community engagement.
Moanalua Medical Center, along with all other Kaiser Permanente hospitals, received the maximum score in each section of the HEI survey and earned an overall score of 100. Each participating Kaiser Permanente hospital completed over 16,299 hours of LGBTQ+ training and demonstrated outstanding commitment to providing welcoming and inclusive care, community engagement, and equitable employment practices. Over 900 health care facilities participated in the 2022 HEI survey.
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve 12.5 million members in 8 states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists, and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery, and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education, and the support of community health.